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Privacy Policy

My Garden - Plant Care Tracker

1. Introduction

This Privacy Policy describes how My Garden - Plant Care Tracker ("we," "our," or "the App") collects, uses, and protects your information when you use our mobile application.

Developer: Glipo
Contact: support@glipo.com.tr
App Store ID: com.glipo.plant.identifier.plantidentifier

We are committed to protecting your privacy and being transparent about our data practices.

2. Information We Collect

2.1 Information You Provide Directly

  • Plant Data: Names, species, care schedules, notes, and custom information

  • Photos: Images of plants for identification and health analysis

  • Care Records: Watering, fertilizing, and other care activity logs

  • Settings: App preferences, notification settings, and customizations

  • Support Communications: Messages sent through our contact form

2.2 Automatically Collected Information

  • Usage Analytics: App feature usage, session duration, and interaction patterns

  • Device Information: Device type, operating system version, app version

  • Performance Data: Crash reports, error logs, and performance metrics

  • Location Data: Only if explicitly granted for plant care reminders (optional)

2.3 Information from Third-Party Services

  • AI Service Responses: Plant identification and health analysis results

  • Subscription Data: Purchase history and subscription status from app stores

  • Analytics Data: Aggregated usage statistics for app improvement

3. How We Use Your Information

3.1 Core App Functionality

  • Storing and managing your plant collection
  • Providing care reminders and scheduling
  • Enabling plant identification through AI services
  • Analyzing plant health using AI technology
  • Synchronizing data across app sessions

3.2 Service Improvement

  • Analyzing usage patterns to improve features
  • Identifying and fixing technical issues
  • Developing new functionality based on user needs
  • Optimizing app performance and user experience

3.3 Communication

  • Responding to support requests and inquiries
  • Sending important app updates and notifications
  • Providing customer service and technical support

3.4 Legal and Safety

  • Complying with applicable laws and regulations
  • Protecting against fraud, abuse, and security threats
  • Enforcing our terms of service and policies

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

4.1 Service Providers

We work with trusted third-party service providers who help us operate and improve our app:

  • AI Services: Plant identification and health analysis providers

  • Analytics Services: App usage and performance analytics

  • Cloud Storage: Secure data storage and backup services

  • Customer Support: Help desk and communication tools

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

5. Data Security

We implement industry-standard security measures to protect your personal information:

  • Encryption: Data is encrypted in transit and at rest

  • Access Controls: Limited access to personal data on a need-to-know basis

  • Regular Audits: Security practices are regularly reviewed and updated

  • Secure Infrastructure: Data is stored on secure, monitored servers

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

  • Plant Data: Retained while you use the app and for 30 days after account deletion

  • Photos: Stored locally on your device and in secure cloud backup

  • Usage Analytics: Aggregated data retained for up to 2 years for service improvement

  • Support Communications: Retained for 1 year for quality assurance

7. Your Rights and Choices

You have several rights regarding your personal information:

7.1 Data Access and Portability

  • Export Data: Download your plant data and care records

  • View Information: Access all personal data we have about you

  • Data Format: Receive data in a structured, machine-readable format

7.2 Data Control

  • Update Information: Modify or correct your plant data and settings

  • Delete Data: Remove specific plants, photos, or care records

  • Account Deletion: Permanently delete your account and associated data

7.3 Privacy Controls

  • Photo Permissions: Control camera and photo library access

  • Notification Settings: Manage reminder and update notifications

  • Analytics Opt-out: Disable usage analytics in app settings

  • AI Features: Choose when to use AI identification and analysis

8. Third-Party Services

Our app integrates with several third-party services to provide enhanced functionality:

8.1 AI Plant Identification

We use AI services to identify plants from photos. When you use this feature:

  • Photos are sent to our AI service provider for analysis

  • Images are processed and deleted immediately after identification

  • No personal information is shared with the AI service

  • Results are returned to your device and stored locally

Last Updated: January 15, 2025